Forgot Password
Change Current Password
Forgot Password
If you have forgotten your password and need to change it proceed to the login page. There is a red link below the password box that says ‘Forgot Password’ (pictured below). Click this button and you will be prompted to enter the email address associated with your account and your date of birth. Once you have filled out those fields you can click the ‘Reset’ button and will then be prompted to create your new password.
Change Password
If you know your current password but would like to change/update the password, you will first need to log in to your account then navigate to ‘My Account’ tab (Locations: on Web: Top Right, on iOS: Bottom Center, on Android: Top Left Hamburger Menu).
Scroll to the ‘Change Password’ section just below your Profile Information (pictured below). Enter your current password in the ‘Old password’ field then type your preferred New Password in both the ‘New password’ and ‘Confirm New password’ fields.
Please note your password must contain at least 1 letter, 1 number, 1 special character and must be a minimum of 8 characters in length.
Press the ‘Change’ button once you have completed filling out all three fields.